Privacy policy

ProvaCall tests AI voice agents for businesses. This page explains what personal data this website collects, why, and how to have it deleted. It is short because we collect very little.

Who is responsible

ProvaCall, operated by its founder (see the legal notice). Contact for anything about your data: hicham.wsabouni@gmail.com.

What we collect, and why

DataWhenWhyBasis (GDPR)
Company name, work email, and your answers (what you test, use cases, languages)You fill in the pilot request formTo reply and set up your free pilotSteps taken at your request before a contract (Art. 6(1)(b)); our legitimate interest in answering business enquiries (Art. 6(1)(f))
Whatever you write in an email to usYou email usTo answer youSame as above
Your IP address and the pages requestedYou visit the siteKept in the logs of our hosting provider (GitHub), not read by us. Needed to deliver the site and keep it secureLegitimate interest (Art. 6(1)(f))

The form asks for nothing else. We do not ask for your name, phone number, address or any identifier beyond the above.

What we do not do

Because the site sets no cookies or similar identifiers, it does not show a cookie banner. If that ever changes, we will ask for your consent first and update this page.

Who receives your data

These providers may process data outside the European Economic Area (for example in the United States). We rely on the safeguards they offer, such as standard contractual clauses. We do not use them for anything except the purposes above.

How long we keep it

Form answers and emails: until 12 months after our last exchange with you, or until you ask us to delete them, whichever comes first. If we sign a contract, the data needed for that contract is kept as long as the law requires.

Your rights, and how to delete your data

You can ask us to access, correct, delete, restrict or export your data, and to stop using it. You can also withdraw any consent you gave. To have everything deleted, use the button below or email hicham.wsabouni@gmail.com. We answer within 30 days and confirm once it is done.

Request deletion of my data

If you think we handle your data wrongly, you can complain to your data protection authority. In France that is the CNIL.

Children

ProvaCall is a business service. It is not meant for people under 18, and we do not knowingly collect data from children. If you believe a child has sent us data, email us and we will delete it.

Test calls

Our test calls use fictional callers and fictional data. If a client gives us material to run a pilot (for example an agent's phone number or knowledge base), we use it only to run those tests and delete it on request.

Security

The site is served over HTTPS only. It has no login, no database and no user accounts, so there is nothing stored on the website itself to steal. Form submissions reach only the founder's mailbox. No system is risk-free: if we learn of a breach affecting your data, we will tell you and the authorities as the law requires.

Changes

If we change this policy in a way that matters, we will update the date above.